Escort patients from the waiting area to exam rooms and provide updates regarding delays or extended wait times.
Review the medical record and conduct a pre-visit intake interview, documenting the patient’s chief complaint.
Measure and record vital signs, including temperature, blood pressure, pulse, and oxygen saturation, and report findings to the provider.
Review and document the patient’s medical history.
Communicate any patient concerns or notable changes in health status to the physician or allied health professional.
Adhere to safety protocols, including contact precautions and all policies related to bloodborne pathogen exposure.
Administer injections under provider supervision.
Perform venipuncture and capillary blood collection as needed.
Process test results and relay information to patients via email, phone, or mail according to provider direction and departmental protocols.
Conduct designated point-of-care testing such as ECGs and throat cultures.
Assess needs for referrals and medication refill requests.
Maintain strict confidentiality of all patient information.
Answer and prioritize incoming calls, effectively communicate with callers, gather complete information, and return messages promptly to ensure patient needs are met.
Perform pre-visit chart reviews to ensure availability of hospital notes, immunization records, consents, test results, and disease-management information.
Document information in the electronic medical record according to organizational standards.
Assist with coordination of clerical tasks required for patient care during visits, including arranging referrals, scheduling future appointments, and facilitating tests or treatments ordered by the provider.
Ensure documentation accurately reflects assessments, interventions, and patient responses.
Complete all patient follow-up tasks to support continuity of care.
Demonstrate understanding of departmental Standards of Care, administrative policies, and the ability to locate relevant Policy & Procedure Manuals.
Engage in ongoing personal and professional development, collaborating collegially with peers, students, and staff.
Prepare and maintain clinical documentation, exam supplies, and treatment equipment; perform sterilization and restock exam rooms as needed.
Clean and disinfect equipment, instruments, and work areas; follow established protocols for post-treatment cleanup.
Maintain overall cleanliness and readiness of the clinical environment.
Report safety incidents promptly through the designated reporting system (Midas/RDE).
Attend required safety trainings, practice safe work habits, and assist in monitoring the work environment for safety risks.
Maintain compliance with all applicable state/federal regulations and organizational policies.
Ensure required certifications and licensure remain valid and current.
Complete all mandatory learning modules and job-specific training within designated timeframes.
High school diploma or GED required.
Medical Assistant Diploma from an accredited program OR
A valid and active MA certification (AAMA-CMA, AMT-RMA, NCCT-NCMA, or NHA-CCMA) within 90 days of hire, OR
Completion of the CCMA program through NAH and the National Healthcare Association (NHA), with certification obtained within six months of hire.
Valid and active MA certification from AAMA, AMT, NCCT, or NHA—required within 90 days of hire OR certification obtained through the NAH CCMA pathway within six months.
Current NAH Medical Assistants with an existing valid certification are grandfathered under their existing credential; however, if employment lapses, recertification must be from AAMA, AMT, NCCT, or NHA.
BLS (AHA) certification required within 90 days of hire.
Fingerprint Clearance Card application number required at hire; card required within 90 days.
Must obtain and maintain all clinical competencies applicable to assigned roles.
One year of related experience preferred.
If you want, I can condense this into a job posting, turn it into a résumé-ready responsibilities list, or format it for an employee handbook.
At Caregivax.com, we are committed to connecting outstanding healthcare professionals with organizations that value their skills, dedication, and expertise. As a trusted healthcare staffing and recruiting agency, we specialize in placing qualified Nu... Read More
